Background Music Strategy
5 Minute Read
The Power of Music Genres: How Different Sounds Can Shape Customer Emotions
Unlock the potential of music to create memorable customer experiences by understanding the impact of different genres on emotions and feelings.
by Ryan Santangelo, Ph.D., Co-Founder & CEO, Dynamic Media
As a business owner, understanding customer emotions and using them to your advantage can be the key difference between success and failure. Music serves as an effective tool for controlling customer emotions in many settings––from retail stores to restaurants to businesses all over the world.

But did you know that different music genres have unique powers that can boost customer happiness and even spark engagement in your brand? In this blog post, we will discuss the top musical genres and how you can use them to shape your customers’ emotions towards your business.
- Upbeat and Positive | Pop Music
If you want to create an energetic and optimistic atmosphere, pop music is a great choice. - Calm and Relaxing | Ambient Music
For a more relaxing and peaceful environment, ambient music is a good fit. - Sophisticated and Stylish | Jazz Music
Jazz music can create a sophisticated and stylish atmosphere, perfect for high-end restaurants or boutique stores. - Lively and Fun | Latin Music
Latin music can create a festive and lively atmosphere, perfect for bars or clubs. - Romantic and Intimate | R&B and Soul
R&B and Soul music can create a warm and intimate atmosphere, making them a great choice for restaurants, bars, and cafes. - High Energy and Exciting | Electronic Dance Music (EDM)
With high-energy beats and intense rhythms, EDM can create an upbeat and exciting atmosphere, making it a great choice for clubs, music festivals, and fitness studios. - Relaxed and Positive | Reggae
Reggae music is often associated with relaxation and positive vibes, making it a great choice for beachfront restaurants, outdoor cafes, and vacation resorts. - Cozy and Introspective | Folk and Indie
Folk and Indie genres can create a cozy and intimate atmosphere, making them a great choice for small cafes, bookstores, and boutique shops. - Loud and Energetic | Heavy Metal and Rock
Heavy Metal and Rock music are often associated with intensity and aggression, making them a great choice for sports bars, clubs, and concert venues.
Creating the right atmosphere with music is a powerful tool for businesses to influence customer emotions and boost their experience. By understanding the underlying power of different genres and selecting the best one to fit your business goals, you can ensure that your customers have an unforgettable experience every time they come by. With some careful selection and strategic use, you can make sure your customers feel the power of music and keep coming back for more.
Happy tunes!

Trust Your Music Needs to SiriusXM Music for Business
Streaming music has never been easier. Our commercial music service allows you to access over 240 commercial-free music stations and 10,000+ Pandora playlists. Start streaming now and see the difference SiriusXM Music for Business makes.