Frequently Asked Questions

Advanced Features

What advanced features are provided in the SiriusXM + Pandora Business Service?

Only the dedicated business players support the advanced features. See the table below for a reference of which players support which features.

Advanced Feature Description BREW BR3 BR2 TTR2 Sonos
Channel Blocking The ability to use a password to block access to individual channels on a player. This is only relevant for players that can be controlled using the buttons and screen on the player’s face. N/A Yes Yes Yes No
Password Protection The ability to use a password to lock out a player interface. Only users with the password can change channels and access radio features. Yes, via mobile device password Yes Yes Yes Yes, via mobile device password
Central Portal Control The capability to remotely control a player or a group of players from a central, web-based portal. Yes Yes Yes No No
Overhead Messaging This is a powerful marketing tool that can insert custom messaging statements directly into the SiriusXM Music stream at any interval you desire. Overhead messaging is managed using the central portal. Messages are uploaded to the portal, fashioned into campaigns, and then distributed to a player or a group of players. Yes Yes Yes No No
Scheduling and Dayparting This toolset allows users to build programs that instruct players to automatically turn on, change the channel, adjust the volume level, and turn off based on time and day settings. Week-long schedules are created and then distributed to a player or group of players via the central management portal. Yes Yes Yes No No

Audio Systems

Do you provide audio systems and installations?

Yes, Dynamic Media is a national provider and installer of commercial audio systems. With almost two decades of experience in commercial audio, the Dynamic Media team can configure an audio system to meet your exact needs. Whether you need a two-speaker system for a small shop or an architected audio platform for a conference center, the Dynamic Media team has the expertise to handle the job from end to end.

Central Portal Control

What players can be managed through the SiriusXM Management Portal?

The management portal is an advanced feature, which means only the dedicated business players are equipped to support this function. Three players can connect to the portal:

  1. Grace Digital SXBR2 (no longer in production, but is still in very active use)
  2. Grace Digital SXBR3
  3. SiriusXM BREW/BREO

What is SiriusXM Management Portal, and how does it work?

The SiriusXM Management Portal is a web-based portal that allows users to administer a player or group from a single location. This is ideal for people who manage a network of geographically distributed players. Instead of visiting each player to make a change, the players can be programmed, updated, and monitored centrally from a web-based login. The central portal is located on the web at www.siriusxm4biz.com.

Channel Blocking

What is channel blocking? What players support this feature?

Channel blocking is a security feature that allows you to block channels you don’t want to be played in your business using a four-digit passcode. Blocked channels simply don’t show up in the channel list, which means the person scanning the list doesn’t even know the blocked channel exists. Users need the four-digit passcode to access blocked channels.

The following players support channel blocking:

  1. SiriusXM Satellite Radios
  2. Grace Digital SXBR2 (no longer in production, but is still in very active use)
  3. Grace Digital SXBR3
  4. SiriusXM BREW/BREO

Connected Devices

What is a connected device?

In the context of SiriusXM, a connected device is any device linked to the internet that can connect to the SiriusXM streaming service. Because SiriusXM + Pandora is the largest audio entertainment company in the world, just about every audio device manufacturer works very hard to make sure that the SiriusXM music service is available on their devices.

There are hundreds of connected devices that support SiriusXM’s business service. Here are just a few that you may be familiar with: iOS, Android, or Kindle mobile device, Apple TV, Amazon Alexa, Google Chromecast, Roku, Sonos, Sony PlayStation, Smart TVs, Smart Speakers, Blu-ray players, and more.

The good news is that any device that works with SiriusXM will support the SiriusXM Music for Business Featuring Pandora Artist Radio Service.

View all our Frequently Asked Questions

How do I use SiriusXM + Pandora Business over my connected device?

With so many connected devices on the market, you will have to check with your device’s owner’s manual to determine exactly how to connect to the SiriusXM Music for Business Featuring Pandora Artist Radio Service.

    1. Subscription to the SiriusXM Music for Business Featuring Pandora Artist Radio service.
    2. Once subscribed you will receive login information by email.
    3. Check the owner’s manual for your specific device that describes how to add the SiriusXM music service.
    4. Enter the username and password you received by email.
    5. Select your music channel and press play.

Do connected devices support advanced features like scheduling and central control?

No, connected devices do not support advanced features. If you are interested in features like central web portal management, scheduling, dayparting, or overhead messaging, please view the Grace Digital BR3.


Do any of the connected devices support scheduling and dayparting?

No, the ability to create music schedules and schedule the player to turn on and off at the open/close of each workday is an advanced feature that is only available on the SiriusXM dedicated business players.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.
 

Do any of the connected devices support Channel Blocking?

No, channel blocking is an advanced feature that is only available on the SiriusXM dedicated business players. Even though you cannot block channels, you can still use the password function on your mobile device to restrict unauthorized access to the music.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.
 

Do any connected devices support the Overhead Messaging feature?

The overhead messaging feature is only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Can any of the connected devices be controlled from the Central Management Portal?

No, central portal control is an advanced feature that is only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.
 

Dedicated Business Players

What is the SiriusXM Controller App?

The SiriusXM Control App is used to control the BREW dedicated business player. We have an entire library of videos and support information that reviews the controller app and helps you get your BREW und running.
 

Dynamic Media

Who is Dynamic Media?

Launched in 2004, Dynamic Media is the National Distributor and Premier Reseller for the SiriusXM Music for Business Featuring Pandora Artist Radio Division. Dynamic Media is a proud US-based company headquartered in Sterling Heights, Michigan. The entire team of Dynamic Media sales, support, warehousing, development, management personnel, and technical call center staff are based in the United States. The Dynamic Media team is best-in-class and is the worldwide expert in the SiriusXM Music for Business Featuring Pandora Artist Radio Service.

Dynamic Media is the Only SiriusXM Premier Partner
With nearly two decades as a SiriusXM partner, Dynamic Media manages 99% of all subscription, product, and installation activity that flows through the SiriusXM Business division. This includes front-end sales consulting, system engineering, warehousing, distribution, billing, and post-installation support.

Dynamic Media Manages the SiriusXM Dealer Program
Dynamic Media manages and operates the SiriusXM Dealer Program, supporting the onboarding, service provisioning, product distribution, and warrant support for a growing network of over 1,000 certified SiriusXM dealers spanning the North American continent.

8,500+ Technicians
Dynamic Media has an installation network of over 8,500 installation partners that give them the reach to install SiriusXM Business Music products, audio systems and provide on-site technical support to every zip code in the United States and all Canadian provinces.

In-House Product Development Team
Dynamic Media is a SiriusXM development partner and the leading expert on the SiriusXM Music for Business Featuring Pandora Artist Radio platform.

Structure to Support Business
Dynamic Media is structured in three divisions to support the music needs of organizations of all sizes.

Small-to-Medium Business Division
This division supports clients with between 1-and-50 locations. The Dynamic Media SMB team provides expert-level consulting in music platform, channel and playlist selection, audio system configuration, and in-store message application and campaign execution.

Enterprise Division
This division supports 50-to-1,000+ locations organized under a single corporate ownership structure. The enterprise team designs, executes, and manages custom music-for-business programs that suit the unique requirements of the client organization. Each enterprise deployment is custom in every way. From program websites to eCommerce portals, the enterprise team has the full capability to build programs designed to succeed.

Franchise Program Division
This division sets the standard in franchise-based music programs. For a franchise music program to work, the music strategy must first be defined at the franchisor level, and then a process put in place to ensure that the franchisees comply with the music concept. Features like central control, on-brand music, and frictionless onboarding set Dynamic Media apart from the rest of the industry. Let our team show you what we’ve done in the past for others and what we can do for your franchise organization.

Do I have to buy equipment from Dynamic Media?

Dynamic Media is an excellent place to buy equipment. Still, choose to purchase equipment elsewhere or even use existing equipment. Dynamic Media will be happy to help you activate your subscription and provide you with excellent support for your subscription term. Further, once you are signed up through Dynamic Media, you will get a login to the Dynamic Media portal, where you view and manage several areas of your subscription.

Dynamic Media also provides unlimited phone-based technical support, access to their online technical support center, equipment testing, and replacement for SiriusXM dedicated business players.

Enterprise and Franchise

My business has multiple locations. Can I get SiriusXM Music for Business in each location?

We specialize in multi-site deployments and even have discounted enterprise programs for businesses with 50+ locations. We build custom programs all the time, so let us know what you need, and we’ll find a way to get you there.

Each location will need its own SiriusXM Music for Business Subscription and player. The player can be one of our dedicated hardware players, a mobile device, a connected device like Apple TV or Amazon, or any other device that supports SiriusXM service.

Does SiriusXM support franchise programs?

We have been developing national franchise programs for almost 20 years. Our franchise team will work with you to build a custom program designed to support the needs of your franchise organization.

Most franchise programs include preconfigured kits to remove friction from the franchise purchase process. We’ll help you build a system to manage and control the music to ensure your franchisees keep the sound consistent with your brand identity. Our team will also create a franchise showcase website that will give you a place to send franchisees to learn about the music program, order equipment and service, and get support when needed.

Do your support franchise organizations?

Yes! We have decades of experience helping franchise organizations bring structure to a music program and put guardrails to ensure franchisees only play music that is on-brand and approved for use.

Our franchise programs included a co-branded Product Showcase Website where franchisees can review the music program, listen to the music, make a purchase, or get support.

If you are a new franchisor or have a national brand, we can build a program to support your music needs. There is no franchise program that is too big, too small, too complicated, or too simple for us to build and support.

Our objective is to grow with your organization. We’ve created and managed hundreds of franchise programs over the years. We would love to use our experience to help you bring a consistent, easy-to-use, and easy-to-manage program to your franchise organization.

Can you customize billing for multi-site accounts?

Yes! Nothing ruins a relationship faster than billing problems. That’s why we built a custom billing system that provides us the flexibility to provide the bills in any way you want to see them.

Our billing system is built to support the needs of the largest, most complex business music accounts in the country.

If each location needs an individual invoice, no problem. If you’d prefer a consolidated invoice with line-item site-level detail, no problem. Need something else, no problem. Just let us know, and we’ll make it happen for you. There is no billing requirement that is too complex for our custom billing system to handle.

Life is far too short to waste time reconciling monthly music bills. If you’re struggling with bills from your current music vendor, we’d be more than happy to remove that hassle from your life permanently.

Equipment

What equipment do I need to get SiriusXM Music for Business?

Dedicated Business Player
The most common way to listen to the SiriusXM + Pandora business music service is by using one of SiriusXM’s dedicated business players.  The dedicated players are designed for the rigors of 24×7 business use and include features that you may find very useful to your business.

SiriusXM Mobile App
Another popular option is to access the service on a tablet or mobile device by downloading the SiriusXM app (iOS and Android versions are available). Then you can play the service through a Sound Station, Bluetooth speakers, and other audio devices.

SiriusXM-Compatible Streaming Device
Any SiriusXM-compatible streaming device will work with a Music for Business subscription. This includes radios from manufacturers like Sonos, Amazon (Alexa), Russound, Yamaha, Grace Digital, Crestron, and many more.

Web Player
As an alternative, you can access the service on our free desktop Web Player, which you can access from your desktop or laptop computer.

Satellite Player
Access to our satellite service does not require the internet. Music is sent directly to your business location via the SiriusXM satellite.

What are Xtra channels?

Exclusive to your SiriusXM subscription, we’ve added 100+ streaming-only, ad-free music channels designed to give you more variety than ever in your favorite music decade or style—and to make it easier to find songs that match your mood or activity.

Explore categories such as workout channels to get you moving, discovery channels to explore new songs and emerging artists, music mash channels combining your favorite music styles to keep your employees motivated and customers entertained. Some channels also expand on flagship satellite radio channels, such as the 80s on 8 Party, Country & Pop Mix, Lithium Top 100, Tailgating Anthems, BPM Workout, Heat Discovery, and more.

Installation

What if I need help installing my player?

Don’t worry, we’re here to help. After nearly 20 years of installing SiriusXM players and commercial audio systems, there isn’t’ anything that we can’t handle from an installation perspective. Our installation team operates a network of over 8,500 technicians and provides professional, on-site technical installation and support services in any U.S. zip code and all Canadian provinces. We also offer unlimited phone support with trained product specialists for our subscribers. We know that once you get your player installed, you’re going to enjoy it for years to come. We’re here to make sure the installation happens quickly and efficiently so you can get to enjoying those tunes.

You can access our support site website for technical manuals, installation videos, and anything else we could dream up to help you get that player up and running.

Can I install SiriusXM Music for Business equipment myself?

Yes, of course. The reality is that satellite radios are pretty easy to install, and streaming players are even easier.

For satellite radio, you’ll need to make sure the SiriusXM antenna supplied with your radio is mounted outside with a clear view of the sky. The satellite antenna provided in our kit is 4 inches x 4 inches, which is slightly bigger than an old-school flip phone. Our kit also includes a cable that you can use to extend the satellite antenna up to 120 feet from your player. In most cases, the satellite antennas are mounted on a building’s window, soffit, or roof. As long as the antenna is mounted in a clear view of the southern sky, you should have a rock-solid signal and reliable music for years and years to come.

In terms of the streaming service, the only players that need to be installed are the dedicated business players. All you need to do is connect power, internet, and plug the player into your audio system. If there is a tricky part to a streaming player installation, it is to make sure your network firewall is set up in a way that allows the player to connect to the SiriusXM streaming servers. All of the network information for each player is front-and-center in our online support center. Click support in the top menu, click on your player, and locate the network setup document. Send the document to your IT department, and they’ll have everything they need to open your network to the best business music human beings have ever experienced.

Message/Music on Hold

Who creates the On-Hold Messages?

SiriusXM’s commercial distributor, Dynamic Media, can work with you to script, record, and produce custom messages for your business. Dynamic Media will also work with you to create a messaging campaign that meets your company’s strategic objectives.

What player should I use if I want to use On-Hold messaging in my business?

On-Hold messaging is an advanced feature available on any of the SiriusXM dedicated business players.

What is Message on Hold?

Message on hold is a feature that allows you to insert custom messages into the SiriusXM + Pandora Music stream that plays to clients that call into your business and are placed on hold. Message on Hold has been shown to reduce perceived wait times, increase sales, and keep people from hanging up.

Is Message on Hold messaging available on the SiriusXM + Pandora business music platform?

Yes, this service is available on any SiriusXM dedicated business players. The messaging service is purchased as an additional subscription to the music service.

You can upload and schedule overhead on-hold messaging campaigns via the SiriusXM Music for Business portal at www.siriusxm4biz.com. The portal gives you the capability to insert custom messages into the SiriusXM music stream at virtually any interval you desire.

How do I get started with On-Hold messaging?

This is a straightforward process. The entire process takes a few minutes, and our team is available to help you every step of the way.

  1. Subscribe to the SiriusXM Music for Business service with overhead messaging.
  2. Purchase a SiriusXM dedicated business player and log in.
  3. Create your On-Hold Messages
  4. Log on to the SiriusXM Central Portal at https://siriusxm4biz.com/
  5. Upload your messages, organize them into a playlist, and assign the playlist to a location.

Can we create messages ourselves or with our existing message partner?

Yes! Many of our customers create their messages directly and manage their On-Hold messaging campaigns. Some of our customers develop messages using in-house employees, others contract with marketing agencies.

Mobile App

What SiriusXM App do I download?

There is only one app. When you enter your business login information, the app will give you access to the business channel lineup.

What is the SiriusXM Business Mobile App?

The SXM App allows you to listen to SiriusXM Music for Business Featuring Pandora Artist Radio Service directly from your mobile device. You can listen on your iOS, Android, or Kindle device.

What are the features and benefits of the SXM App?

The SiriusXM app allows you to discover new channels to play in your business. The key features of the SiriusXM Music for Business app include:

  • SiriusXM Channels | Access to 240+ SiriusXM channels, including exclusive business channels and 100+ Xtra channels that provide new vibes for you to explore.
  • Pandora Artist Radio| With the tap of a button, you can create a Pandora Artist Station based on the artist playing when you tap the button. The app will immediately configure and play an endless stream of music based on the artist you selected intermixed with great music from similar artists.
  • Music Discovery| The SXM App will make personalized recommendations based on your music selections.
  • Recently Played | The SiriusXM App will provide a list of recently played songs and recently played channels. Hence, it’s always easy for you to reconnect to the music that you’ve previously played.

 

View all our Frequently Asked Questions

Is there a dedicated mobile app for the SiriusXM Music for Business Featuring Pandora Artist Radio Service?

No, the same SXM Mobile App that supports personal subscriptions also supports the business music subscriptions. When you log in to the SXM app with your username and password, the App will give you access to the channels in the personal music service. When you log in to the SXM app with your business username and password, the App will give you access to all of the content included in the business subscription, including 240+ SiriusXM channels, of which are programmed exclusively for business use, 100+ Xtra channels to keep your vibe fresh and fabulous, and the full slate of 15,000+ Pandora Artist Radio stations.

How do I download, set up, and update the SXM App on my mobile device?

Getting set up on the SiriusXM App is super easy and only takes a couple of minutes. Follow the instructions below, and your next stop will be amazing business background music:

SiriusXM App | First-Time Download and Setup

  1. Subscribe to the SiriusXM Music for Business service.
  2. Once subscribed, you will receive login information by email.
  3. For mobile users, download the SiriusXM App by visiting the Apple App Store or Google Play. You can also receive a download link directly to your mobile device by texting SiriusXM to 77917.
  4. Launch the SiriusXM App on your mobile device.
  5. Enter the login information for your Music for Business subscription.
  6. Select your music channel and press play.

SiriusXM App| How to Update to the Latest Version

  1. When a new version of the app is available, your device will notify you via a notification.
  2. The notification will direct you to the proper store, where you will download and update.
  3. Launch the SiriusXM App once the installation is complete and enjoy the new and exciting features.

Does the SXM App support scheduling and dayparting?

No, the ability to create music schedules and schedule the player to turn on and off at the open/close of each workday is an advanced feature only available on the SiriusXM dedicated business players.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does the SXM App support Channel Blocking?

No, channel blocking is an advanced feature only available on the SiriusXM dedicated business players. Even though you cannot block channels, you can still use the password function on your mobile device to restrict unauthorized access to the music.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does the SXM App have the Overhead Messaging feature?

The overhead messaging feature is only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Can the SXM App be controlled from the Central Management Portal?

No, central portal control is an advanced feature only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Can I use my SXM streaming subscription to listen on other devices?

Your SiriusXM Music for Business Featuring Pandora Artist Radio Streaming Subscription gives you listening access from hundreds of devices. This includes your iOS, Android, Kindle mobile device, Apple TV, Amazon Alexa, Google Chromecast, Roku, Sonos, Sony PlayStation, Smart TVs, Smart Speakers, Blu-ray players, and any SiriusXM-enabled streaming device.

Overhead Messaging

Who creates the overhead messages?

SiriusXM’s commercial distributor, Dynamic Media, can work with you to script, record, and produce custom messages for your business. Dynamic Media will also work with you to create a messaging campaign that meets your company’s strategic objectives.

What player should I use if I want messaging service in my business?

Overhead messaging is an advanced feature available on any of the SiriusXM dedicated business players.

What is overhead messaging?

Overhead messaging is a form of in-store advertising that allows you to create custom messages and insert those messages into the music stream at any interval you desire. Overhead messaging is a form of point-of-sale advertising that will enable you to speak to your customers while they are in the store, cash in hand, ready to be directed.

What is a messaging interval?

A message interval is the length of time the system will place between messages. For example, if you have an interval of 15 minutes, the system will play a message every fifteen minutes.

Is overhead messaging available on the SiriusXM + Pandora business music platform?

Yes, this service is available on any SiriusXM dedicated business player. You can upload and schedule overhead in-store messaging campaigns via the SiriusXM Music for Business portal at www.siriusxm4biz.com. The portal gives you the capability to insert custom messages into the SiriusXM music stream at virtually any interval you desire. This service is excellent for grocery, retail, healthcare, and any environment where you want to speak to your customers while in your facility.

Once messages are created, they are uploaded to the portal, organized into playlists, and assigned to a location or group of sites. Overhead messaging is one of the many powerful tools available to any business using a SiriusXM dedicated hardware player

How do I get started with overhead messaging?

This is a straightforward process. The entire process takes a few minutes, and our team is available to help you every step of the way.

  1. Subscribe to the SiriusXM Music for Business service with overhead messaging.
  2. Purchase a SiriusXM dedicated business player and log in.
  3. Create your overhead messages
  4. Log on to the SiriusXM Central Portal at https://siriusxm4biz.com/
  5. Upload your messages, organize them into a playlist, and assign the playlist to a location.

Can messaging campaigns be regionalized?

Yes. Since the messages are custom scripted and produced, you have complete flexibility related to the actual message, timing, tone, and delivery. Once created, the messages are built into a campaign and inserted into the music stream at any interval you desire. Messaging campaigns are distributed over the internet via the SiriusXM central management portal. Campaigns can be distributed to all locations at once, or campaigns can be created and distributed by region and even down to the store level, as necessary for grand openings, new management, or remodels.

We have decades of experience crafting overhead messaging campaigns for businesses across dozens of every industry imaginable. Campaigns that focus on promotional elements, educate clients about your key value propositions, insert humor and likability into your brand, provide explicit instruction on public health policies, and invite customers to connect on social media.

Can I create my messages?

Yes! Many of our customers create their messages and manage their messaging campaigns. Some of our customers develop messages using in-house employees, others contract with marketing agencies.

Satellite Service

What channels are included in the SiriusXM Satellite Business package?

The satellite music package includes 69 SiriusXM music channels programmed and curated by the music experts at SiriusXM. The channels include family-friendly content with no advertisements. Pandora is not included in the satellite package but is available in the streaming package.

Satellite Service: What is included in SiriusXM Business satellite service?

The SiriusXM Business Satellite service includes 69 satellite-delivered music channels, many family-friendly and only play songs edited for general audiences.


Satellite Service: What equipment do I need to listen to the SiriusXM Business streaming service?

Connecting to the SiriusXM Business Satellite Service is easy. We provide a kit that includes everything you’ll need to get the SiriusXM Satellite Service up and running in your business. The kit consists of a satellite radio, home docking kit, outdoor antenna, and 100-foot antenna extension kit.

Installation usually is quick and easy for most businesses. The satellite players require a small antenna (3” x 3”) to be placed outside the building. Once placed, the player will start receiving service directly from the satellite, bypassing the internet altogether.

As with the internet players, the satellite receivers connect to any audio system or phone system for music on hold.

Satellite Service: How do I block channels that I don’t want to be played?

When you place your order, you will have the option to restrict your programming package to only channels that are considered “business safe.” This means that your satellite radio menu will only display those channels with family-friendly lyrics and themes.

You can even block more channels if you’d like. The radio can block any channel using a four-digit passcode. All you need to do is access the radio’s menu feature and go to town. This is a great way to limit your player’s channels to only those suitable for your business. Instruction for how to block individual channels is in the radio’s manual, or you can always contact Dynamic Media support at 586-978-4214 and an experienced technical support representative will walk you through the process in a few short minutes.

Satellite Service: Can I install the equipment myself?

Yes. Understanding basic electronics essentially over qualifies you to install your business radio. Important to note, the music antenna must be mounted external to the building with a clear view of the sky. If you choose to self-install the radio, Dynamic Media will provide every part you will need to complete the installation, along with printed instructions and 800-phone support.

Is the SiriusXM Satellite for Business easy to install?

Yes, installing your satellite system is very easy. There is a small satellite antenna about the size of a flip phone that needs to be installed with a clear view of the southern sky. We recommend that the antenna be installed outside for the strongest signal in business applications, but in some cases, indoor installation works fine.

Our Business Satellite package includes everything you need to get your SiriusXM satellite service playing in your business. Our business satellite radio kit consists of the following parts:

  • A SiriusXM Satellite Radio
  • Home Docking Kit
  • Audio cables, power adapter, remote control
  • SiriusXM Outdoor Antenna
  • 100-Foot Antenna Extension Kit

How far can the antenna be extended from the satellite radio?

Our basic antenna extension kit provides all the adapters, line amplifiers, and cables required to extend your music antenna up to 125 feet from the radio for business. If your building requires longer cable runs, it’s no problem. We have engineers on staff that can build a system to support virtually any environment. If you have unique installation requirements, please contact our team to discuss the specifics of your environment, and we’ll get you exactly what you need.

How does the SiriusXM Satellite for Business System work?

The music is sent from the SiriusXM satellites floating in the earth’s orbit directly to a small satellite antenna (about the size of an old flip phone) that is connected to your SiriusXM satellite radio. You do not need a computer or internet connection to set up or use the business satellite service.

Once the radio is installed, simply connect it to your audio system using the standard connections on the back of the radio.

Does the streaming business service and the satellite business service offer the same channels?

No, the channel offerings are very different between the business satellite and business streaming packages. See the table below for a summary and comparison of the programming between the two business music packages.

  Streaming Package Satellite Package
Music Channels 240+ Music Channels, which includes

  • Exclusive Business Channels – unique channel programmed for business use and only available with a business subscription
  • 110+ Xtra channels – special channels designed for a wide variety of different moods and atmospheres
69 music channels
Pandora Artist Radio 15,000+ Pandora Artist Channels Not Included
Are channels commercial-free? All music channels are free of commercials All music channels are free of commercials

Do you provide satellite radio installation services, and how much does it cost?

Yes! We provide professional installation services in all U.S. zip codes with our network of 8,500 certified audio technicians.

A basic satellite radio installation for a “standard installation environment” runs about $375. A “standard installation environment” is defined as a single-story building with drop ceilings, roof access, and the location of the antenna within 100 feet of the radio. The technician will run a coax cable from the radio located in the building to a suitable place for the antenna outside the building.

Sonos

View all our Frequently Asked Questions

How do I use SiriusXM Music for Business over Sonos?

The SiriusXM Music for Business Featuring Pandora Artist Radio Service is fully integrated into Sonos, which means that you control your SiriusXM + Pandora music directly through the Sonos App.

  1. Subscribe to the SiriusXM Music for Business Featuring Pandora Artist Radio service.
  2. Once subscribed, you will receive login information by email.
  3. Open the Sonos app and click “Menu”
  4. Select “+ Add Music Services”
  5. Choose “SiriusXM” from the list of options
  6. Click the “Add to Sonos” button
  7. Enter the username and password you received by email
  8. Select your music channel and press play.

Does the Sonos Player support scheduling and dayparting?

No, the ability to create music schedules and schedule the player to turn on and off at the open/close of each workday is an advanced feature only available on the SiriusXM dedicated business players.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.
 

Does the Sonos Player support Channel Blocking?

No, channel blocking is an advanced feature only available on the SiriusXM dedicated business players. Even though you cannot block channels, you can still use the password function on your mobile device to restrict unauthorized access to the music.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.
 

Does the Sonos Player have the Overhead Messaging feature?

The overhead messaging feature is only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does SiriusXM Music for Business Service work on Sonos?

Yes! SiriusXM Business music is integrated into Sonos as one of the available music services.

Can the Sonos Player be controlled from the Central Management Portal?

No, central portal control is an advanced feature only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

 

Streaming Service

What channels are available in the SiriusXM + Pandora business music package?

Streaming Service

Click to download the latest SiriusXM + Pandora Business channel guide.

Satellite Service

Click to download the Satellite Channel Guide

Streaming Service: What will I hear on the SiriusXM Music for Business Featuring Pandora Artist Radio streaming service?

The SiriusXM + Pandora Music for business streaming service includes the best that Pandora Business and SiriusXM Business offer, bundled together in one subscription. You’ll gain immediate access to a huge variety of stations you’ll never hear on a regular radio or from other background music providers.

The SiriusXM Business part of the service gives you 240+ commercial-free music channels that include channels of exclusive business content and 100+ Xtra channels crafted to create a unique musical atmosphere for your business. Most channels are unique and innovative SiriusXM originals with a modern in-store music programming approach.

The Pandora Business part of the services gives you full access to Pandora Artist Radio, a massive library of 10,000+ customizable, never-ending music channels that play music based on an artist you select and others like them. You can customize your Pandora Artist Channel by using the thumbs up/down buttons until you get the perfect sound that defines your business, entertains your customers, and motivates your employees.

Streaming Service: What equipment do I need to listen to the SiriusXM Music for Business streaming service?

When it comes to listening, you have several options to choose from.

Dedicated Business Players

Most businesses select one of the dedicated business players as the preferred hardware platform. The dedicated players are built with the durability to withstand the rigors of 24×7 business use. In addition to long-term reliability, these players provide a host of advanced business features that are only available on dedicated hardware platforms. The advanced features include overhead messaging, central portal control, scheduling, and channel blocking.

SiriusXM App

You can also listen to the SiriusXM Music for Business Featuring Pandora Artist Radio Service using the free SiriusXM App. The app allows you to listen to the service from your iOS, Android, or Kindle mobile device, Apple TV, Amazon Alexa, Google Chromecast, Roku, Sonos, Sony PlayStation, Smart TVs, Smart Speakers, Blu-ray players, and more. Any device that works with SiriusXM will support the SiriusXM Music for Business Featuring Pandora Artist Radio Service.

You bring the device; we’ll bring the music.

Click here to check out all the ways you can listen 

Does the SXM App support scheduling and dayparting?

No, the ability to create music schedules and schedule the player to turn on and off at the open/close of each workday is an advanced feature only available on the SiriusXM dedicated business players.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does the streaming business service and the satellite business service offer the same channels?

No, the channel offerings are significantly different between the business satellite and business streaming packages. See the table below for a summary and comparison of the programming between the two business music packages.

  Streaming Package Satellite Package
Music Channels 240+ Music Channels, which includes

  • Exclusive Business Channels – unique channels programmed for business use and only available with a business subscription
  • 110+ Xtra channels – special channels designed for a wide variety of different moods and atmospheres
69 music channels
Pandora Artist Radio 15,000+ Pandora Artist Channels Not Included
Are channels commercial-free? All music channels are free of commercials All music channels are free of commercials

Do connected devices support advanced features like scheduling and central control?

No, connected devices do not support advanced features. If you are interested in features like central web portal management, scheduling, dayparting, or overhead messaging, please view the Grace Digital BR3.


Can I use my SXM streaming subscription to listen on other devices?

Your SiriusXM Music for Business Featuring Pandora Artist Radio Streaming Subscription gives you listening access from hundreds of devices. This includes your iOS, Android, Kindle mobile device, Apple TV, Amazon Alexa, Google Chromecast, Roku, Sonos, Sony PlayStation, Smart TVs, Smart Speakers, Blu-ray players, and any SiriusXM-enabled streaming device.

Web Player

Why does the channel I’m listening to stop playing on the SiriusXM Web Player?

Due to buffering, all live Internet streaming experiences stop playing from time to time due to factors like slow internet connections and high internet traffic. Confirm your local internet speed and quality of service, and you could try waiting a few minutes or accessing the channel later when there might be less traffic. If service continues to stop or be interrupted for any reason, please contact Dynamic Media at 586-978-4214.

Why do I get a “You’ve Been Logged Out” message when listening to the Music for Business Web Player?

Your username and password can be used on more than one device, but only on one device at a time. If this message is displayed, your credentials have been used to access the service elsewhere. If you need any additional help, please contact Dynamic Media at 586-978-4214.

What is the SiriusXM Web Player?

The Web Player allows you to stream the SiriusXM Music for Business Featuring Pandora Artist Radio Service directly from your computer. Log on to the web player from any internet-connected computer at https://player.siriusxm.com/ and enter your username and password.  Once logged in you will have immediate access to all of the great SiriusXM + Pandora business music programming.

What is the Favorites tab in the SiriusXM Music for Business Web Player?

The Favorites tab on the SiriusXM Web Player displays your Favorite channels in a scrollable format for quick access.

What are the computer requirements for the SiriusXM + Pandora Business Web Player?

To use the Web player, your computer system will need to satisfy the following minimum requirements:

  • For PC — Windows XP SP1 and up, Vista, Windows 7, Windows 8
  • For Mac — OS X v10.6
  • Connection Speed — Standard Internet connection speed will suffice
  • Browser — Internet Explorer: IE7 and up; Firefox 4.0 and up; Safari 5.0 and up; Chrome 10 and up
  • Flash version – 11.1 and up

View all our Frequently Asked Questions

Is there a limit to the number of channels I can add to Favorites on the SiriusXM Web Player?

You can add up to 25 business channels to your Favorites on the SiriusXM Web Player.

How do I use the Web Player?

Getting set up on the Web Player is fast and easy. You are only a few steps away from the most powerful business background music subscription on the planet.

  1. Subscribe to the SiriusXM Music for Business service.
  2. Once subscribed, you will receive login information by email.
  3. Log on to the SiriusXM Web Player at https://player.siriusxm.com/
  4. Enter your username and password
  5. Select your music channel and press play.

How do I add/order/remove Favorites in the SiriusXM Web Player?

To add a channel as a favorite, click the star icon near a channel’s name (turning it from empty to blue). Click the Favorites in the top menu to see all of your favorite channels. Once in favorites, you can remove or reorder your favorite channels.

You can reorder your Favorite channels by dragging them to your desired place in the list. Favorites are automatically removed when you remove them from the Favorites tab. To remove a channel as a Favorite, click the star icon near the channel’s name (turning it from blue to empty).

Does the Web Player support scheduling and dayparting?

No, the ability to create music schedules and schedule the player to turn on and off at the open/close of each workday is an advanced feature only available on the SiriusXM dedicated business players.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does the Web Player support Channel Blocking?

No, channel blocking is an advanced feature only available on the SiriusXM dedicated business players. Even though you cannot block channels, you can still use the password function on your mobile device to restrict unauthorized access to the music.

If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Does the Web Player support business subscriptions and personal subscriptions?

Yes, there is only one Web Player, and it supports both the business and personal subscription service. When you log in to the Web Player with your username and password, the system will give you access to the channels in the personal music service.

When you log in to the Web Player with your business username and password, the system will give you access to all of the content included in the business subscription, including 240+ SiriusXM channels, of which are programmed exclusively for business use, 100+ Xtra channels to keep your vibe fresh and fabulous, and the full slate of 15,000+ Pandora Artist Radio stations.

Does the Web Player have the Overhead Messaging feature?

The overhead messaging feature is only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players by

Can the Web Player be controlled from the Central Management Portal?

No, central portal control is an advanced feature only available on the SiriusXM dedicated business players. If you are interested in advanced features like overhead messaging, scheduling, central portal control, and channel blocking, you can check out the dedicated business players.

Can I get multiple logins for the SiriusXM Web Player?

Online listening is limited to one login at a time per subscription. You will need to purchase additional subscriptions if you need to play more than one channel simultaneously.

What is SiriusXM Music for Business Featuring Pandora Artist Radio Service

Why are SiriusXM and Pandora available in one business music subscription?

The subscription includes DJ-free, commercial-free music curated by some of the best programmers in the world specializing in their specific genre. The playlists are designed to create exclusive music experiences for your business that you won’t hear anywhere else. The SiriusXM Music for Business Featuring Pandora Artist Radio service is simply the most elite selection of interruption-free music ever pulled together in a single business subscription.

What is SiriusXM Music for Business Featuring Pandora Artist Radio?

SiriusXM and Pandora joined forces in 2019 to create the world’s largest consumer audio entertainment company. The next goal was to become the largest business music provider in the world, and the first step was to create SiriusXM Music for Business Featuring Pandora Artist Radio.

The companies then merged their background music service into SiriusXM Music for Business Featuring Pandora Artist Radio. The result is a single mega-service featuring an untouchable suite of programming designed exclusively for business. Advanced features like scheduling, messaging, and central portal control were added to give business control like never before. Management priced the service at a low $26.95, setting off a period of rapid growth and market domination that persists to this day.

SiriusXM Music for Business Featuring Pandora Artist Radio Service is quickly becoming the largest and most powerful music for business platform on the planet. With nearly 40 million consumer and business subscribers, you can’t go wrong with SiriusXM Music for Business Featuring Pandora Artist Radio.

What is included in the SiriusXM Music for Business Featuring Pandora Artist Radio music subscription?

You’ll get the widest selection of music ever made available in a business music service. In addition to endless music selection, the dedicated business players provide advanced features that you can use to make your business stand out. Here are some of the highlights …
• 240+ SiriusXM Music Channels
• Specialty curated channels exclusive for Business
• 100+ SiriusXM Xtra channels
• 15,000+ Pandora Artist Stations
• Artist Radio by Pandora® for limitless station options
• Secure web portal
• Music Scheduling & In-store Messaging
• Central management and control
• Programmable scheduling and dayparting
• ASCAP, BMI, SESAC, GMR licenses included
• Available via any SXM enabled device (Sonos, Bose, Roku, Alexa) or Apps
• Channel blocking and user security

What if I don’t like the service?

You can sign up for the music service on a month-to-month basis and cancel without any fees or penalties. You can even listen to the music on your iOS or Android mobile device or listen directly from your computer using the Web Player, which means you don’t have to purchase any hardware to use the service.

Is the SiriusXM Music for Business service available outside of the United States?

The SiriusXM Business service is available in the U.S., Puerto Rico, and Canada.

You can enjoy SiriusXM Satellite Radio almost anywhere—within the 48 contiguous United States, the District of Columbia and Puerto Rico (with some limitations), hundreds of miles out into the Atlantic and Pacific Oceans, the Gulf of Mexico, Caribbean Sea, and the Great Lakes. SiriusXM streaming is available throughout our satellite service area, plus Alaska and Hawaii.

I already have SiriusXM Music for Business. How do I get Pandora Added?

If you have a SiriusXM Music for Business Streaming subscription, you now have Pandora Artist Radio. The Pandora Artist Radio features were added to all streaming subscriptions. To access the feature from a dedicated business player, click the Home button and select Pandora. If you’re using the SiriusXM App, just tap the “Play Pandora Station” button, and you’ll be instantly linked to Pandora Artist Radio.

I already have a Pandora Business subscription through Mood Media. How do I get the SiriusXM Channels added?

Unfortunately, you can’t add the SiriusXM channels to your existing Mood Media Pandora Business account.

But don’t worry, it’s easy to get the combined SiriusXM Music for Business Featuring Pandora Artist Radio service. Simply contact Mood Media to cancel your Pandora Subscription and subscribe to the updated SiriusXM + Pandora Business by contacting Dynamic Media, SiriusXM’s national distributor by calling 586-978-4214 or by visiting www.sxmbusiness.com.

How much does SiriusXM Music for Business Featuring Pandora Artist Radio Service cost?

The SiriusXM Music for Business Featuring Pandora Artist Radio internet streaming service is $26.95 per month. It includes 240+ music channels, of which are explicitly formatted for business, absent of explicit lyrics and themes, no interruptions, no on-air hosts, and no mentions of SiriusXM.

The SiriusXM Business satellite service is also $26.95 per month and includes 69+ music channels, many of which are programmed with family-friendly lyrics and themes appropriate for general audiences. The Business Satellite service also includes 110+ news, talk, and sports channels licensed and legal to play in your business.

Unlike the SiriusXM consumer subscriptions, a subscription to either the satellite or internet streaming services includes the payment of public performance royalties to performance rights organizations that represent the music copyright holders, including ASCAP, BMI, SESAC, GMR, and SoundExchange. These royalties are mandatory for any music service that you use in a business environment.

Unlike most other commercial music subscription services, there are no long-term contracts for either business service.

How is SiriusXM Music for Business different from regular radio?

Firstly, SiriusXM Music for Business is licensed and legal to use in your business. There are very few cases where using regular terrestrial radio is legal to play in a business environment.

Second, and perhaps the most significant difference, SiriusXM Music for Business has 100% commercial-free music channels. This means that you’ll have music the way the artist intended it, without any commercial interruptions. Perhaps best of all is that you’ll never hear your competitor’s radio commercial playing in your business.

Thirdly, SiriusXM is programmed for a national audience of over 30 million people. The programmers at SiriusXM are some of the best music experts in the world, which means you will get the best music playlists available anywhere. Regular radio simply cannot compare to SiriusXM.

How do I set up a SiriusXM Music for Business Featuring Pandora Artist Radio Service subscription?

All SiriusXM Music for Business Featuring Pandora Artist Radio subscriptions are set up through Dynamic Media, SiriusXM’s national distributor. You can subscribe in one of these three ways:

  1. Online Store
  2. Phone: Contact Dynamic Media at 586-978-4214
  3. Contact Form: Complete the Contact Form, and a music expert will contact you within one business day

Does the SiriusXM + Pandora Business subscription include public performance licensing?

Yes! The SiriusXM + Pandora Business service includes all licensing and royalty payments to ASCAP, BMI, SESAC, GMR, Sound Exchange, and SOCAN to ensure the music is legal to play in your business.

All the licensing fees are included in your low monthly payment. We then collect the fees and pay the licensing organizations on your behalf. In addition to the monthly payments, we also handle all the required reporting, so you don’t have to deal with any of it.

Does SiriusXM Music for Business Featuring Pandora Artist Radio have commercials?

No. Nada. Never. Every single SiriusXM + Pandora music channel is 100% commercial-free.

Can my SiriusXM Music for Business login credentials (username and password) be used on different devices?

Yes, the login information you get when you subscribe to SiriusXM Music for Business can be used on any device that accepts a SiriusXM Music for Business subscription. Beyond the SiriusXM Mobile App includes Apple TV, Amazon, Alexa, Samsung, and many others.

It’s important to note that you can only listen to one device at a time. In other words, you can use your login credentials for several different devices, but you can only listen to one stream of music at a time. If two devices use the same username and password simultaneously, the stream will stop at one of the players, and the device will display a message that reads, “Logged in Elsewhere.”

Can I use my personal SiriusXM subscription in my business?

SiriusXM offers both consumer and business subscription plans. While they both have great music, only the business service includes the licensing and royalty payments.

We take a portion of your subscription fee each month and then send a portion of it to the licensing organization each month. The performance rights organizations, namely ASCAP, BMI, SESAC, GMR, and SoundExchange, then take that money and pay the artists and musicians that made the music possible in the first place. The licensing is how the artists get paid.

Business users must subscribe to a business subscription. Not only is it a violation of the SiriusXM consumer agreement to use the music in a business, but it is a violation of copyright law and puts your business at risk for fines, penalties, and legal headaches.

Can I use my consumer SiriusXM subscription in my business?

There’s an important difference between SiriusXM’s consumer service and our commercial service. Only SiriusXM Music for Business meets the needs of business. It includes the required payments of public performance royalties to rights organizations such as ASCAP, BMI, SESAC, GMR, and SoundExchange, which represent the music copyright holders. All the royalties are included in your Music for Business monthly rate. This means, in addition to getting a music service that helps create an engaging environment for your business, all the licensing and administration is handled for you. Please Note: Business users must subscribe to a SiriusXM Business subscription. It is a violation of the SiriusXM Customer Agreement for consumers to use a consumer subscription for a business. A business user’s subscription is governed by the Customer Agreement for Music for Business Services.

Can I pay for the SiriusXM + Pandora service month-to-month, or do I need to sign a long-term contract?

All our contracts are month-to-month with no long-term commitment or cancellation fees. You also have the option to purchase subscriptions annually or quarterly by credit card, check, or ACH.

The reality is that the SiriusXM + Pandora business service is so good that over 98% of clients who try it keep using it for years. You are about to transform the music environment of your business. Your employees and customers will love you for it.

Can I get a personal subscription to the SiriusXM Music for Business Featuring Pandora Artist Radio Service?

No, but that would be awesome. This subscription is intended for use in restaurants, retail stores, healthcare facilities, apartment buildings, common areas, professional offices, restaurants, spas, salons, health clubs, and more. SiriusXM Music for Business Featuring Pandora Artist Radio is not available for personal or household use.

Can I buy a business subscription directly from SiriusXM?

SiriusXM does not sell Music for Business subscriptions directly to businesses. All business subscriptions are sold, serviced, and supported through SiriusXM’s national distributor, Dynamic Media.

Can I block channels that I don’t want to have played at my business?

Yes, the SiriusXM Music for Business dedicated hardware players can block, password protect or hide channels you don’t want to play. Please refer to your radio manual for instructions.

Mobile and Web

SXM Mobile App

Turn your mobile device into your SiriusXM Music for Business player

SXM Web Player

Turn your computer into your SiriusXM Music for Business player

Dedicated Player

Grace Digital BR3

Great for any business. As easy to use as a regular radio. Connects to any audio system. Our most popular player!

Smart Devices

SONOS

Play SiriusXM Business Music over your Sonos speakers and control the music from the Sonos App

Connected Devices

Apple TV, Amazon Alexa, Google Chromecast, Roku, and hundreds of SiriusXM-enabled devices.

Satellite Radio Package

Satellite Radio Kit

For sites with no Internet connection. Get music directly from the satellite and bypass your data network.

or call 844-229-1217

M-F, 9:00 am - 6:00 pm EST

Streaming Music Package

For businesses with high-speed internet access

Satellite Music Package

For businesses that cannot use the internet for music

Listen on a device you already own

Start Streaming Now >>

Mobile Device

Activate your iOS, Android, or Kindle

Sonos

Activate your existing Sonos speaker

Connected Devices

Activate your Apple TV, Alexa, Chromecast, or any SiriusXM-enabled streaming device

PC or Mac

Listen on your internet-connected computer

SiriusXM Business Player

Activate your existing SiriusXM business player

Satellite Radio

Activate your existing Satellite Radio

Extended Warranty

Help us keep your music playing. Join the thousands of clients who have benefitted from our extended warranty program.

Reduce Downtime

  • Our extended warranty provides an advance replacement. The manufacturer's warranty does not.
  • In other words, we will immediately send you a new player if yours breaks.
  • Without the extended warranty, if your player breaks, you'll have to send it to our warranty team for analysis before we can replace it.
  • This process can take a 7-10 days between shipping and testing.

5 Year Coverage Options

  • Business players operate 24x7, often in environments hostile to electronic devices.
  • The manufacturer provides a one-year warranty on this player.
  • Our extended warranty will provide replacement coverage for 5 years from your date of purchase.

Inexpensive

  • Our goal is to keep your music playing.
  • This is why we make the extended warranty so inexpensive.
  • For the price of $1.00 per month, this is the best insurance you have agaisnt silence in your business.